Now, employees can have freer hands at work. A software robot can perform a number of boring tasks such as preparing reports, payslips, invoice management, and much more.
Routine work often boring for employees can be taken over by software robots. So, they can provide employees with more freedom and more motivation to work. The robot itself can perform numerous routine office activities; basically, no tasks that can be defined in advance, having, for example, logical branches, represent any problems for it.
“However, what processes are really to be automatized should be determined using an exact method and not just by taking into account the opinions of the employees themselves,” Zdeněk Galia, Software Robotic Automation Evangelist, StringData, says. Therefore, his Company offers a unique User Process Analyzer function within its Ultimate RPA solution. “It maps all the user activities carried out within the process, identifies recurring activities, and automatically suggests ideal candidates for the robotic automation itself,” Galia explains how this specialty works.
Then , such robotic “employee” can work with a wide range of applications. It can handle common computer applications, understands java applications, web browsers and applications within them, with SAP clients, terminals, remote desktop, VMWare, Citrix, and others. There is no need to modify the programs you use. The robot’s strength consists in the automation of a number of back-office activities, but also in operations related to accounting and managerial activities or customer relations. For example, it can handle complaints or help with technical support, clean up data in databases, or manage the routine installation of software on a user computer.
Naturally, the robot can handle its tasks faster than human labour. It does not need breaks, it can do the tasks as planned at any time, and it does not make any errors. This results not only in savings in time, but also in money, of course.